TRANSITIONING FROM G SUITE BASIC TO BUSINESS STARTER FOR A DOMAIN WITH 2 SKUs.

[nsikak]

We have a customer with 2 SKUs: G Suite Basic and Business STANDARD. 
The issue is that we are unable to transition the G Suite Basic to Business STARTER. The Google Sales rep in charge stopped responding to our emails about the issue.
Who has experienced this and how did you resolve this please?

[ajojose33333344]

@nsikak For future info -  Were you able to get it resolved?

[nsikak]

Yes. 
The Google Sales Rep eventually responded. He gave us a Business Starter offer to transition the G Suite Basic  to it which we did.