Transfer 1 google workspace account from existing domain to a new domain

[ramon1980]

Hello,

We have an existing domain with around 28 google workspace accounts. Within the existing domain another domain is set is secundairy domain with 1 google workspace account.

What i want to do is to transfer that 1 account to it's own google workspace domain. What would be the steps that i need to do to make this work without the lose of mail connectivity?

I know i need to "remove the secundairy domain". Start a new google workspace account with the name of the "secundairy domain". But then i don't know how i would transfer the existing account.

Regards,

Ramon

[KAM]

@ramon1980 It will be a migration.  See https://support.google.com/a/answer/7032598?hl=en 

I would likely set up the new Workspace Instance.  Then I would set up the user using the provisioning domain.

I would recommend you plan on 2-3 days of disruption or use a third party mail provider who can help by accepting and holding email during the transition.

But you will remove the domain from the old system, add it to the new one, go through all the validation steps and turning on Gmail.  Then added the email address to the user you created.

Then you can look at using the Google Migration Tool for Workspace to Workspace and probably used Shared Drives if your SKU has them for the drive migration.

HTH, KAM

[a_aleinikov]

Hi @ramon1980 ,

Try this

Prepare the new Workspace domain
– Set up a fresh Google Workspace account on the secondary domain (after you remove it from the old Workspace tenant).
– Verify the domain ownership in the new account.

Migrate the user’s data (mail, Drive, etc.)
Since Google doesn’t support direct user transfer between tenants, you’ll need to:
– Use Google Workspace Data Migration Service (DMS) or a third-party tool (like CloudM, BitTitan) to copy emails, calendar, contacts from the old account to the new account.
– For Drive files, either:
– Use Google Takeout to export/import, or
– Share files from the old account to the new one and transfer ownership (if both domains are active during migration).

 Redirect incoming emails
– Before cutting over, set up forwarding or dual delivery (if needed) to avoid mail downtime.
– Once the migration is done, update MX records to point only to the new Google Workspace domain.

 Test the new setup
– Check mail flow, Drive access, calendar, and any third-party integrations.