Unable to use 2-Step Verification, they send me the veritication code to phone number I m nolonger use, and another option is send the ceritication code to the email that I am tring to login.

zzzzzz · 04-14-2022 07:15 AM

Unable to use 2-Step Verification, they send me the veritication code to phone number I m nolonger use, and another option is send the ceritication code to the email that I am tring to login.

"To help keep your account safe, Google wants to make sure it’s really you trying to sign in"

Thats what they says whenI am tring to login.

And they ask me to anser as much questions as possible, but there were no questions appear

KAM

@zzzzzz Sorry to rub salt in wounds but setting up 2SV should always include setting up backup codes. Have you contacted your Workspace Admin? If you are the admin, check out this KB for recovery: https://support.google.com/a/answer/33561?hl=en&fl=1 -KAM

Mahdi10458

Hi