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We can not open folder structure from Google Drive shortcut.

We can not open folder structure from Google Drive shortcut.
We contacted support and got the following answer.

> We have confirmed with our product manager that the folder structure* does not open for shortcuts.

> On the left of the Google Drive screen, click ▶ My Drive > ▶ for shortcut is not shown.

This specification change is causing problems for our members.
Can you please revert back to the specification where the folder structure can be opened?

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Please bring back folder hierarchy for shortcuts!!!!

It is really difficult to manage and move files in the current configuration.

I don't understand what you mean by open folder structure from Google Drive shortcut.

Can you provide a screenshot or screen recording to illustrate what functionality you're expecting/looking for?

 

It used to be this. 

▶ test(shortcut)

^ this button opens a child directory.

 

 

Now it's this

↩ test(shortcut)

 

182076535-b5fc388e-a183-4dc7-a625-a16f8e5f1171.png

I'm experiencing the same. I had a bunch of folders shortcuts and unexpectedly it stopped to work properly. The loading symbol stay in eternal looping and sometimes I got the message: "google drive - xaccountx@xcompanyx.com" - find an unexpected error. some files could be outdated.

Already empty caches, reinstall everything, disconnect and connect accounts, but nothing.

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