I recently made a post about missing emails on another forum and learned that they've been being sent to Admin quarantine (time to set up quarantine alerts).
While I see all the messages that were missing, I'd like to know why they were sent to quarantine. Set up and manage email quarantines says to "click the message in the list to display the message and the rule definition that caused the email to be routed to the quarantine."
When I click and message in quarantine, the message loads and a drop down called "Matched rules" appears just above the body of the email. When I click to expand, nothing appears. How can i view why an email was sent to quarantine?
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