Workplace plan signup error

Hello, I was going back and forth exploring the Workplace plans' options and considering signing up for a subscription but didn't pay attention to which plan was highlighted and accidentally assigned my "at domain.name" to Business Plus instead of Business Starter. I don't think I'm ready for the Plus yet. I tried to go back, but I'm getting an error "This domain name is already in use. If you own this domain and would like to use Google Workspace, please follow the steps here", and it keeps sending me to the payment page instead. I also tried to follow the steps from the "...click here" recommendation, but I ended up in an infinite loop. I need help and guidance on how to fix the problem, please! Thanks.

1 REPLY 1

@emilkostov  use the below link to free up your domain and start fresh once again:

Signup issues: https://toolbox.googleapps.com/apps/recovery/domain_in_use

                OR

If your setup was completed and you have created admin credentials then simply login to admin console using the admin credentials you have used and downgrade from business plus to business starter 

 

 

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