Workspace Mitarbeiter Email Empfangen. Was muss ich ändern??

[Tobi12312]

Hallo,

ich habe Google Workspace eingerichtet. Es funktioniert soweit alles. Ich kann Nachrichten senden aber nicht empfangen. Ich möchte gerne, dass meine Mitarbeiterin Emails empfangen kann. Sie kann über die Emailadresse emails senden aber nicht empfangen. Ich habe was mit MX-Einträgen gelesen. Mein Ziel ist nur, dass sie über ihre Nutzer email Adresse Emails senden und empfangen kann. Also das alles über ihre Mailadresse läuft. Das Ziel ist, dass sie mit den Kunden selbst schreiben kann.

Lg

Tobias

[icrew]

Check out https://support.google.com/a/answer/140034 for what you need to do. You're correct that you need to set up the MX records properly.

Hope that helps,

Ian

[Tobi12312]

Hey Ian ;D

Thank you for your answer. If I set up the MX records, will my old email adress still work?

Best regards 

Tobi

[ajojose33333344]

@Tobi12312 To get incoming emails MX record is mandatory.

unless you are using your old email address with some other mail server just go ahead and update the MX records.

[Tobi12312]

@ajojose33333344  thank you.

Is it difficult to update the MX records?

[icrew]

Not particularly—the article I pointed to in my first response gives you step-by-step instructions on how to do it.

@ajojose33333344 is correct—the MX records are required to allow mail to find it’s way to you.

[Tobi12312]

Thank you @icrew 

I am currently using the email address x as a business email address, for example. What happens to this one when I've done that with the Mx entries. I still don't understand what these Mx entries actually do. What do I change with it? I'm afraid I might not be able to receive emails anymore!

[icrew]

Maybe an analogy would help. Think of "MX" kind of like the postal service. Here in the US (and I believe in most countries around the world), when you move your business, you can tell the postal service to deliver all of the mail addressed to your business to the new address instead of your old one. Let's assume your domain is example.com. By updating the MX records for your domain, you're telling all the other computers on the internet to send all of the mail for example.com to your Google Workspace account instead of to wherever example.com is hosted today.

So you@example.com and employee@example.com  and any other @example.com email will end up showing up in Google Workspace after you update the MX records.

Hope that helps,

Ian

[ajojose33333344]

@icrew  exactly, even i use the postal service example always😅👏

without MX you are same as without address.

without address a postman cannot deliver the mails.

same way without MX the email cannot be delivered to you by the servers as they don't know where you resides.