Hi there,
We are currently considering migrating from Zoho Mail to Google Workspace. The (possible) issue is that some users already have a google account created with their business email addresses. They are using the accounts to use Google Calendar, Meets and Singup/in with Google in different services.
How would the migration affect the existing accounts? Will they continue working but also have access to Workspace features?
Thanks for the help!
Solved! Go to Solution.
@lhidalgo And that was my next question 🙂 You are on the two tracks I would look at for a migration with users like that! -KAM
@lhidalgo are you referring to people using Gmail with the alternate email login feature? https://support.google.com/accounts/answer/176347?hl=en
Regards,
KAM
Hi @KAM, thanks for your reply! Not Gmail itself, just a Google Account to use for example in calendar, meets, signing with google, etc. I think they are referring to it as "unmanaged accounts" https://support.google.com/a/answer/6178640?hl=en I'll give it a try to test if this solves my issue.
@lhidalgo And that was my next question 🙂 You are on the two tracks I would look at for a migration with users like that! -KAM
Thanks @KAM , I was able to "migrate" the account handling it as "unmanaged accounts" https://support.google.com/a/answer/6178640?hl=en