ZeroTouch Enrolled Android show as User owned

We are registering Android devices in Android ZeroTouch portal and this is connected to Google Worksapce. When the user gets a new phone out of the box it is forced to enrol into Google Workspace,  user logins with company email address, password and 2-Factor and the phone sets up.

When we view the device record in Google Workspace it shows a User Owned, we were expecting this to show as Company Owned as Apple devices via ABM enrol and shows as Company Owned.

Is there a way to make this show company owned automatically?

Android Enrol shows as User Owned
Screenshot 2023-06-13 at 17.34.28.png

 



iOS Enrol shows an Company Owned
Screenshot 2023-06-14 at 09.11.23.png

2 4 439
4 REPLIES 4

Was the device serial no/asset ID Tag uploaded into the Admin Console under Devices > Company Owned?

No, I was not expecting to do such a manual process for Android device as for iOS devices this is not required and they show a Company owned.

I was hoping to have it automatically show as Company Owned

Hi, we currently do not mark them as company owned in the Admin console. Zero touch portal and Admin console are two different systems and they are not connected. However it is in our backlog to make this happen working with the Android Enterprise team. 

Hi emreknlk thats good to hear, any timeline.

Frustrating it works for Apple iOS and iPadOS devices but not for a Google Android devices, in Google Zero Touch using Google Workspace.

Top Labels in this Space