eSignature request generate wrong language mail

Hello...

I'm French, and when I use the electronic signature request and select the French option, an email in English is sent to the recipient.

0 4 208
4 REPLIES 4

Hello @CoyoteStudio

That's actually a misconception, the language option is the "audit trail language".
Which is the audit language that will be on the document after it is signed:

JanCarlos_0-1750568114437.png
In my case is portuguese, so i received the mail in the language set on my account, but the audit log it will be on the language set on the audit trail.

Hope it helps!

 

@Jan-Carlos 

Thanks, my problem is about notifacation emails on the recipient(client) and on the sender(me) side : I think we'll have to wait for google to do the job.

Not yet done :

CoyoteStudio_0-1750665510308.png

 

@CoyoteStudio

I received the message in english too, this is sent from a google automated system.
There's no way to configure the language in this case.

So the solution is to "wait"… 😜
(I already reported the bug…)

Top Labels in this Space
Top Solution Authors