workspace

I'd like to cancel my free workspace experience, what should I do? And please tell me more about how to convert my business account to personal. Please...

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1 REPLY 1

Hi @hamukbop2 ,

Hope you're doing well! You have two options depending if you have purchased a domain or not

 
Cancel your trial (domain not purchased during signup)
  • If your trial period ends and you havenโ€™t set up billing or verified your domain, your account will be deleted. You donโ€™t need to purchase or verify a domain if youโ€™re using a Business edition with your business email.
  • If you have set up billing, follow the steps at Cancel Google Workspace.
  • You wonโ€™t be able to access Google Workspace after completing the steps.
  • After canceling Google Workspace, you can create a new Google Workspace account with this email address or domain. You might have to wait up to 24 hours for your domain to be available for a new account.
Cancel your trial (domain purchased during signup)

If you purchased your domain or chose a domain that's free for one year when you signed up for Google Workspace, you can continue to manage your domain in the Admin console after your trial ends.

Step 1: Cancel your trial

  • If your trial period ends and you havenโ€™t set up billing or verified your domain, your account will be automatically deleted.
  • If you have set up billing, follow the steps at Cancel Google Workspace.
  • You wonโ€™t be able to access Google Workspace after completing the steps.
  • After canceling Google Workspace, you can create a new Google Workspace account with this domain. You might have to wait up to 24 hours for your domain to be available for a new account.

Step 2: Manage your domain

  1. Sign back in to the Admin console.
  2. In the Admin console, go to Menu > Account > Domains.
  3. Click Manage domains.

Step 3: Transfer your domain (optional)

Regards

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