Google Workspace referral program

[Eleon]

Hi everyone,

I would like to know if someone here can help me, I referred some friend to use Google Workspace and I received an email stating that Google payed me 176 dollars but I haven't receive any. I tried to contact support but they never get in touch with me, can someone help me?

Emanuel Leon

[Carolina-A]

Hi @Eleon,

Thank you for reaching out!

Could you please provide me your unique referral link?

This way I can notify the support team, and have them take a look and get back to you about your referral reward numbers?

Thanks and Happy Sharing!

[MartynM]

Hello. I have a similar problem, I have not received any payments for several months now. Support do not reply!!

[Carolina-A]

Hi @MartynM,

I heard back from the support team. It seems that you were sent an email with a Payment Profile link, however because you did not fill out your information within the 14 days, the link expired.

We will be sending you a new link soon. Please make sure to provide all your information as soon as you receive the first email with your new payment profile link.

Happy Sharing!

[MartynM]

Still waiting! 🤔

[alantham]

Hello Carolina A,

Could you help to look into my case. my client has paid the usage of the google workspace for more than 6 months and i'm haven't received any single cent into my bank account. Could you advice me what went wrong. Thank you. 

I'm situated in Singapore, not sure why and what wrong with my linkup and hope you can assist and help especially during these Covid-19 challenging period. God bless. 

[Carolina-A]

Hi @alantham,

I heard back from the support team. You should be receiving your payment profile link soon!!

In the meantime, success with your future referrals!

[alantham]

Hello Carolina-A,

May i know which email your support team are sending the payment profile link to? 

What am i suppose to do with the payment profile link ? 

[Carolina-A]

Hi @alantham,

Sorry for the delay. The support team has a rather large backlog. But I have asked them to make sure that you receive your payment profile link soon. 

Once you receive that payment profile link, you have 14 days to enter your payment details.

Congratulations and Thank you for referring Google Workspace!

[alantham]

Hi @Carolina-A ,

Never received any payment profile link which you mentioned in my

This is my referral link for easy checking: https://referworkspace.app.goo.gl/uz9W

[Carolina-A]

@alantham,

I'm so sorry they have not reached out to you yet. I have let them know that you are waiting to hear back from them with a new payment profile link.

Please let me know if you have not received an email with the link by the end of the week

Thank you for your patience

[Carolina-A]

Hi @alantham,

I'm just checking in. It seems that you received your payment profile link. But we are still missing your bank information

Let me know if you need any further assistance

Thank you

[Eleon]

Hi Carolina, this is my referral link  https://referworkspace.app.goo.gl/oyKz

[Carolina-A]

Hi @Eleon,

Thank you for providing your referral link. I have passed it along to the support team. They should be getting back to you with a response soon.

Thank you for your patience

Happy Sharing

[Carolina-A · Accepted solution]

Hi @Eleon,

I checked with the support team and you were paid this month for your referrals! Congratulations!

Is there anything else you need or have questions about your referrals?

Happy Sharing! 

[Eleon]

Hi, @Carolina-A 

I haven't received any payment, is this supposed to take some business days? or where was the money sent? cuz I still don't have it 

Thank you.

[Carolina-A]

Hi @Eleon,

It could take a couple of days before you see the payment coming into your account. You could also check with your bank to see if there are any payments coming through or if it is pending or on hold. If you still don't see anything in the next couple of weeks let me know.

[Eleon]

Hi Carolina,

I have waited a few days, yet I have not received any payment, could you please check?

[Eleon]

Also, when I go to pay.google.com the payment says it was "issued" since July, are you sure I was paid this month? 

[nicko72]

Hi, I'm having a similar problem, I received the email back in January this year saying I'd been paid, but nothing has ever appeared in my account.

[Carolina-A]

Hi @nicko72,

Thank you for reaching out!

Could you please share your referral link, so that I can look into your status.?

Happy sharing!

[nicko72]

Thanks Carolina, here is my link, I've got the dashboard emails saying I've been paid.

https://referworkspace.app.goo.gl/V4Jx

[nicko72]

Hi @Carolina-A 

Just wondering if there is any feedback yet?

Thanks.

[nicko72]

Hi @Carolina-A 

You posted a message saying I'd been paid in February, but now the message has been deleted.  I can assure you, I still have not been paid, even after setting up and verifying my bank details via Google Pay as instructed by your help desk.  Can you please advise.

[Carolina-A]

Hi @nicko72,

Sorry about that previous post. I wanted to make sure I got the correct information from the support team. 

I'll get back to you as soon as I know more about what happened in February when you were supposed to get paid. (As you know the new payment system was set up around that time)

I will let you know as soon as I know for sure

Thank you

[nicko72]

Thanks @Carolina-A ,

Your payment support team did contact me and asked me to set up my bank account and verify it in Google Pay.  I did that and notified them, but that is the least I heard from anyone.

[nicko72]

Hi @Carolina-A ,

Still nothing unfortunately.