Solved: Re: Never received any referral amount

Daniele-zomg · 01-03-2022 03:19 PM

Hi everyone,

sorry to open a new thread but when I jumped on previous similar topics I didn't received any answer.

I'm eligible for payment since almost last year I think, I had some back and forth with support but despite having fullfilled my payment profile I never received any payment.

Is there anything I can do to speed things up? Is something wrong with my referral account?
My referral link: https://referworkspace.app.goo.gl/HBMk

Thanks in advance for your help!

Carolina-A

Hi @Daniele-zomg,

Seems that your profile is complete and you are all set to get paid this pay period!

Congratulations!

View solution in original post

Carolina-A

Hi @Daniele-zomg,

It seems that your payment profile is close to being completed. All that is missing is where you would need to verify your bank account. You should be able to resolve this issue by logging into your Google Pay account and verify the bank account that has been added to the payment profile. Once that that final step is completed you will be eligible for payment in the next pay period.

Please let me know if you have already verified your bank account and hopefully we can see that updated in the system in the next the 24 hours.

Congratulations and happy sharing!

Carolina-A

Hi @Daniele-zomg,

Seems that your profile is complete and you are all set to get paid this pay period!

Congratulations!

Time2GetOnline

i think i'm in the same boat - can you check my setup, please?
https://referworkspace.app.goo.gl/Lqv2

Carolina-A

Hi @Time2GetOnline,

Thank you for providing your unique referral link. The referrals associated with your link did not complete the 90 days as paying Google Workspace customers. That is why they did not qualify as eligible referrals.

I hope that makes sense. Feel free to reach out if you have any further questions.

Time2GetOnline

Weird. I keep getting this email from Google about it.

Carolina-A

Hi @Time2GetOnline,

Thank you for pointing this out. Let me reach out to the email's data team to review if there is an issue with the data that is showing up in the dashboard email. I'll get back to you as soon as I hear back from them.