This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Log in to ask a question

Google Cloud and acquisitions integration support

 

Now that SIEM, SOAR, Security Command Center and Mandiant are integrated with Google Cloud, technical support is provided through the Google Cloud Console using Cloud Customer Care offers. Google Threat Intelligence support is provided using the contact support page. Learn more about additional Security Command Center support resources. 

 

For more information on how these changes affect you, see FAQs and additional Google SecOps SIEM-Specific FAQs, Google Security Operations SOAR-Specific FAQs, and Mandiant Specific FAQs.

 

Click here to learn more on how to complete the following support procedures and activities: 

  • - Create and manage support cases based on your organization's support service.
  • - View known issues affecting Google Cloud services.
  • - Contact Customer Care.
  • - Access additional services available to select paid Google Cloud services, such as escalating a case or changing its priority.

 

Customer Success:
If you have purchased a Customer Success package, reach out to your Expert or Expert+ Customer Success Manager, or email the Google Cloud Security Digital Customer Success Team for assistance: GCS-CustomerSuccess@Google.com