Agent Builder and issues with specific instructions

[Michele_Q]

Hello,

I'm having trouble instructing the agent properly because even if I have a specific set of instructions like:

1. Ask for information A 

2. Ask for information B

3. Recap what you're going to do based on the informations provided by the user and ask for confirmation

and I have provided similar examples the agent does't always follow the instructions and sometimes it skips something or ask for something not needed.

I followed the best practicies as shown here:

https://cloud.google.com/dialogflow/vertex/docs/concept/best-practices.

Thanks,
Michele