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Checking uptime of an agent created in Dialogflow CX

Posted on 06-01-2023 08:10 PM
mike_ctint
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Hi, is it possible to check the uptime of a virtual agent I created in Dialogflow CX? 

I want to know the percentage of time that the system is fully functional and see if there's any system latency or defects during a period of time. Wondering if there's a console for viewing these data.

Thanks for any help! 

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Posted on --/--/---- --:-- AM
xavidop
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Hi, Dialogflow CX is "always" running. since this is in a cloud provider, you don't have to take care of these things.

Here you have the SLA of dialogflow: https://cloud.google.com/dialogflow/sla

Posted on --/--/---- --:-- AM
mike_ctint
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In response to xavidop
Reply posted on --/--/---- --:-- AM

Thanks for the reply!
Is there any email notification if the system is down?

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Posted on --/--/---- --:-- AM
xavidop
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In response to mike_ctint
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Hi, here is the status page: https://status.cloud.google.com/ It has a RSS that you can subscribe to!