Problem Statement: How do I adjust the data store setting to answer question based off datastore data vs. going to Gen AI fallback
When I ask the same question in a few different ways 1/2 times the no-match gen AI fallback is triggered and 1/2 times it provides an answer from the datastore. When I look at the original response when the Gen AI fallback is triggered I can see in the orignal response, the datastore (company website) multiple responses are pulled. The pulled respones look accurate to me in that If I ask 'how to sign up' I can see the extracted response is pulled from the 'how to sign up page'. However, even with all these extracted responses, the Fallback is still triggered. How do you configure the datastore to use those answers vs. go to fall back?
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