Hi,
I am trying to configure a playbook that determines the users' necessities and, if there is any existing flow that applies, route them to a traditional conversational flow in Dialogflow CX.
The problem is that, for each interaction in the conversational flow, the message is sent in a payload with more output params. Can I replicate the same behavour in the playbook? Which is the best way? I am trying to join the payload with a conditional action (attached image) but nothing changes.
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