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Dialogflow CX Agent initiating the conversation instead of the user welcome intent

Posted on 02-12-2024 01:15 AM
Stephengcp
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Hi ,

I am unable to delete the welcome intent in the dialogflow cx and because of this the Dialogflow Agent always expects a "Hi/Hello" from the user to start the conversation. Is there anyway the Dialogflow agent can automatically start the conversation without expecting the user to start?

Regards,

Stephen

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Posted on --/--/---- --:-- AM
xavidop
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You should have to send an event when the bubble chat is loaded: https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/javascript-even...

You can send a "hi" string when the chat is loaded: https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/javascript-func...

Best,

Xavi

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