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Dialogflow CX - DTMF on intents

I have Google Dialogflow CX integrated with the Cisco contact center. I like to use utterances and also DTMF on the menus. Doing it on Dialogflow ES was easy by entering the right digit under the training phrase. But I am unable to achieve the same result in CX by entering the desired digit under the training phrase. It looks like I can enable DTMF only under parameters, not able to use it with intents. Anyone has done this?

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