Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

Dialogflow CX Recognizing Voice Input But Not Moving On

I created a parameter to collect email addresses for a voice bot. While it seems to be collecting the user's input, it will either time out or, if the user pauses and then makes another statement, the bot will ask for a repeat. As you can see in the attached screenshot, the bot is recognizing it should move onto the next step, it just doesn't.

Has anyone run into this before and, if so, how can it be resolved?

Screenshot 2024-07-02 1.13.16 PM.png

2 3 257
3 REPLIES 3