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Dialogflow CX integration with BigQuery is not working

Posted on 09-12-2023 12:28 PM
kundan-ugale
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Reply posted on --/--/---- --:-- AM

I've setup a new agent using Dialogflow CX and its receiving call and working fine but my question is that it is not storing the conversation history to BigQuery database.

- have enabled "Enable BigQuery export"

- the dataset and data table are already created in BigQuey as per documentation

the call is generating the transcript but its not being stored in BigQuery.

can someone suggest any solution or hint for the issue as I am running out of information from official documentation.

 

 

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Posted on --/--/---- --:-- AM
xavidop
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In response to kundan-ugale
Reply posted on --/--/---- --:-- AM

Hi, it worked for me, see the image below. I had to create the dataset in the same region. not using multi-region datasets, check screenshot.

xavidop_0-1694676934598.png

xavidop_1-1694677007360.png

 

 

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