Dialogflow CX - reset $page.params.status

[mike_ctint]

Hi,

Is it possible to reset the $page.params.status ?
I created a virtual agent that contains more than 1 page for form filling. Each page is like below:

After a customer fills in one of the form in a page, he will be directed to a menu page that contains a menu. If "yes" is chosen, the session ends. If "no" is chosen, then it goes back to the beginning of the flow. 

The problem I have right now is that when a customer chose "no" from the menu and goes back to the beginning of the flow, it seems "$page.params.status" is still "FINAL". So when the customer goes into another page that requires form filling, Dialogflow will be transferred him directly to the menu page without showing the form. 

How can I make sure that every time whenever the customer enters a page, he will be able to see and fill in the form?

[xavidop]

Hi,

That is managed by dialogflow internally. You should not care about this.

Xavi

[mike_ctint]

Thanks for the reply!
But when the customer chose "no" and entered another page, he could not see the parameter form of the new page. The route "$page.params.status" is triggered right away.

[l-cesaro]

Hi, @mike_ctint .

Did you find any solution for this?

[mike_ctint]

I haven't found a fix to this. 
Still cannot find a way to reset the $page.params.status of another page. For now, the $page.params.status is always staying "FINAL" and cannot find to way to reset it. 

[Lolob59]

Hello,

In the route "no" did you try to reset your parameter.

You can do this in Parameter presets

Set your parameter TakeAwayCakeForm to null