Hi All,
we are close to using a generator in a production Dialogflow project but unfortunately we've come across a usability problem due to the length of time it takes for the Generator to return a response, which can be a number of seconds which also delays any other Dialogflow responses.
Our Dialogflow agent is used with our IVR system. We wanted to introduce a Generator as page fulfillment. The Generator takes a number of seconds to return, which in itself would be ok if we could send a response to the user e.g send a response before transitioning to the page with the generator. Unfortunately the Dialogflow agent returns all the responses together so even if we respond with "Let me look that up for you" on a totally separate page/flow to where our generator is set up, this is returned as a block of responses.
xxxxlagxxxx
...response 1 (Page 1 - text response "let me look that up")
...response 2 (Page2 - generator response)
I appreciate the Generator may take varied amounts of time to resolve depending on prompt complexity so ideally we need a solution to handle this accordingly e.g
...response 1 (Page 1 - text response "let me look that up")
xxxxlagxxxx
...response 2 (Page2 - generator response)
We've tried with a stripped back example and the same problem manifests itself. All responses are held up by the slow generator.
Has anyone else had similar issues ? Does anyone have a workable solution.
Any help much appreciated!
cheers
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