Exploring the Integration of Large Language Models like Bard or PaLM with Dialogflow CX

[ventsarevich]

Hi everyone,

I'm currently working on a fascinating project where I intend to create a chatbot using Dialogflow CX. My goal is not just to create a chatbot that can guide users through specific workflows but also to develop one that can handle more free-form, natural conversations.

To make this possible, I'm exploring the idea of integrating advanced language models like Bard or PaLM with Dialogflow. I was wondering if anyone in this community has any insights or experiences in this area. Specifically, I have a few questions:

1. Is there a public or enterprise API available for Bard?
2. How is it possible to access a PaLM API?
3. Has anyone successfully integrated these advanced language models with Dialogflow CX?

I'm keen on leveraging Google's ecosystem for this project and would greatly appreciate any guidance or shared experiences you may have.

Looking forward to hearing your thoughts and ideas.

Thank you!

[xavidop · Accepted solution]

Hi!

I have experience with that! Last week all the Gen AI capabilities were
announced and now it is GA.

Check this docs:

- Generative AI agents
<>
- Generators
<>
- Generative fallback
<>
- Generative personalization
<>

Let me know if you have any questions!
Xavi

[ventsarevich]

Oh, I see! Looks great!

Thank you, Xavi.