Guardrails for Dialogflow CX

[denglhs]

Hello, 

In the Dialogflow CX, is there a place to set up the guardrail control for chatbot input & output, so as to minimize risk of hallucination? 

Pls guide if there is. 

Cheers, 

[Mizar]

@denglhs If your using your-own-data features we can change the grounding filter, if you are working with flows, here you have all the input and outputs modification.

[shaikhsharmeen4]

In Dialogflow CX, you can minimize hallucination risks by implementing input validation, using entities to constrain user inputs, and integrating a knowledge base for factual responses. Employ context management, fallback intents, and regular testing to refine your chatbot and ensure accurate, reliable outputs.

[denglhs]

Can you elaborate more with some examples?