Imagen image generation access

[surquiza]

I got a message "Imagen on VertexAI - Access Granted" after I requested the access. However, I try to access the image generation screen below and it isn't available. If I try to access the form, it says not authorized.

What should I do?

[nceniza]

When did you receive the acknowledgement ? Can you try clear cache your browser (or run in incognito/ different browser?) If still persist I would suggest to contact Google support: https://cloud.google.com/contact

[surquiza]

hi. I received the email this monday. I tried in an incognito browser with the same result. I will contact support, thanks,

[surquiza]

The issue with support is that I do not have premium support. How could I do it?

[adriantineo]

Same problem here, when I go to "request access", I am led to a Google form where it says that I need permission and "This form can only be viewed by users in the owner's organization.". However, I am logged in with my user for the registered organization.

[genalpha]

May I ask how long did it take to be granted after the submission of access request?