This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.
Log in to ask a question

Increased latency on Google Translate API

Posted on 08-20-2024 04:14 AM
CraigM
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

We're recently seeing increased latency on the v2 Google Translate API.

CraigM_0-1724152380519.png

We are within the per minute and per day quotas and do not appear to be receiving any Rate Limit errors. The request size is less than 5000 characters.

https://cloud.google.com/translate/quotas

What else can we check to troubleshoot this issue?

1 2 363
Topic Labels
2 REPLIES 2

Posted on --/--/---- --:-- AM
andrewsd
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

We have also been seeing increased latency and error rates over the last 3 days and aro also well within our quota.

andrewsd_0-1724285511355.png

Could we please have an update on this?

0 Likes

Posted on --/--/---- --:-- AM
andrewsd
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

Hi @CraigM , I received the following from the Google Cloud support team on this issue:

Upon further checking with our internal team, I could see that there is an outage in the GCP service due to which there is a frequent raise in the latency of the translation API service. 

Currently our Product team is working on the fixing of this issue and please expect a next update from our side no later than 08:00 AM PDT(GMT-7).

We apologize for the inconvenience that you are facing due to this issue. We appreciate your understanding in this matter.

Looking forward to updating you soon.

Hopefully that gives some assurance that at least it's a known issue and it's being looked in to. I'm not sure why this wasn't listed on the status page.

0 Likes