Hi @xavidop ,
In dialogflow cx, how can we match the intents not only with the training phrases we added but also analyzing the context of the user prompt?
For example, Here I'm having two scenarios like 1) login issue and 2) project access in some platform.
I added basic training phrases for both.
For login issue--> "I'm trouble login to jira", "login issue"
For project access --> "I need access for the project", "Please add me to the project"
If the user says, "I cannot access jira. Could you please help me?"
This gets into project access flow. But the context related to login issue flow.
How can we match intent based on the context?
Thanks in advance
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