Hi All,
I’m exploring the use of DialogFlow for conducting interviews about business processes within an organization. Documentation and training content I have found so far is geared towards users initiating a conversation, and interpreting their intent, leading to an action.
What I need is the Chatbot leading the conversation by asking questions, and then mostly using rule-based logic to construct follow-up questions.
Can someone set me on the right track to make this happen? Or should I be looking at a different technology? Note that I am not a coder so I hope I can find a solution that does not require me to learn a full bodied programming language and construct a technology stack. Scripting is fine though.
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