This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.
Log in to ask a question

One-click Telephony Dialogflow CX Forbidden 403 Twilio

Posted on 01-08-2025 03:11 PM
Iblal
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

Hi everyone!

So I've created a simple agent using a playbook and I want to use one-click telephony so I can phone my agent via Twilio. I've followed the Twilio document on how to allow it to read from my GCP account (https://www.twilio.com/docs/voice/virtual-agent/dialogflow-cx-onboarding#grant-twilio-permissions-to... Specifically this bit here: 

Iblal_1-1736377676026.png

Iblal_2-1736377791977.png

.....but for some reason I've keep getting 403 within the IFrame.

Iblal_0-1736377482159.png

I've looked everywhere online and I don't see anyone else who has had this issue so I guess I'm the unlucky guy who has got it lol. Any help would be appreciated as I've pulled my hair out trying to get this to work. 

0 5 557
Topic Labels
0 Likes
5 REPLIES 5