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Recomendation to manage big chunk of documents

Hi Team, Good Morning.

Currently, I need to fetch almost 400.000 different files, Right now im doing API calls from my Dialogflow cx and then responding properly.

I decided on DFcx and not genAI agent/ data stored because having 400.000 files could be expensive and also will take a long time for searching after ingestion.

Right now I have come to a situation where I would like to ask a question in different ways that the flow can't understand sometimes. So im searching for recommendations to address this issue.

Do you know if, for example, I can use genAI to understand the customer query and then use that Genai, not to respond but to call an API? and then, having this json response provide a response?

And this could be addressed with Dialogflow? or should be addresed with Vertex AI? What do you think?

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