Getting "Sorry, we encountered an error and were unable to complete your request." in Looker

[sweetsummerschi]

This just happended to my Looker Studio report. Some of the components of the report are showing the error: 

While some dont, even though they are from the same data source. If I tried to copy-paste some of the errored components, they could show up as normal, but not all were like that. This is not a new data source or something, we've been using this same exact report for months. The data is from BigQuery.

Anybody get what is going on?

[lsolatorio]

Hi @sweetsummerschi, 

Welcome back and thank you for reaching out to our community.

This might be a temporary error that will resolve itself for there have been no reports or known issues at the moment with Looker Studio.

If there error still persist, you can reach out to the Looker Support or submit it in our Issue tracking system and product feature requests.

Hope this helps.

[mbollen]

Hi Isolatorio - there are DEFINITELY Looker Studio issues happening.  Please see this thread: https://www.reddit.com/r/GoogleDataStudio/comments/18hs53v/looker_studio_issues_with_creating_new_re...

Users need help.  Where is Google?

[Srimukh_sai]

Sorry, we encountered an error and were unable to complete your request why was i getting like this from few days

[vinceilejay]

Hi Isolatorio,

Getting the same error but different ERROR CODE: 5321af01.

Thanks hope you can shed a light on this matter.

[Muhammad_Usama]

I am facing same issue the issue is
"Sorry, we encountered an error and were unable to complete your request.

Error ID: 5d166bbe"  

I am trying to connect looker studio with Cloud Sql for MySQL.

My assumptions are that I have created PostgreSQL on Cloud SQL. Its not MySQL so it might be the issue? 

[katsamapol]

I'm experiencing the same issue. I've scheduled my dashboard to update twice a day, but occasionally one of the updates returns a system error for some of its components. Sometimes this error occurs within the attached PDFs, and other times it appears in the image sent in the email body. I have been using Looker since December 2023, and this issue has occurred ever since.

Data Source: Google Analytics 4

[thuynguyendgv]

I'm experiencing the same issue after connecting to MySQL on July 12, 2024. I wonder why the issue https://status.cloud.google.com/incidents/PHewUhYs2f3a4rLUaBpt is not re-opened?

[codeofelango]

I also facing same issues

[caioarantes]

Hey,

I was facing the same problem. It can be a bug. The query was good and running, but when I tried to add to Looker (through Add source) it was happening the same. Here is what I could solve the problem, maybe you can give a try:

Just run the query in BigQuery. If the query is ok, it will load the results. Then try to go into "Explore with Looker Studio". It will open a new Looker with the data you pulled. Then, you go to Resource > Manage added data sources > and then set the source as "reusable".

Do your work at the new Looker, and then copy and paste into the Report you were working at. 

Hope it helps you all!

Bless!

[oanhhuynh_glint]

Hi, this is my solution on this. 
You might need to check the Data Credentials. 

Before I used Service Account Credentials, and when I tried to update the query, it got the error "Sorry, we encountered an error and were unable to complete your request".

I changed the Credentials to me as an Owner and then I can update the query la.

Please try, but note that you might need permission to change the Credentials back to the original setting. 🙏🏻