408 request timed out response from proxy - Page 2

surekhavuchuru · 05-01-2025 08:15 AM

Hi ,
I am encountering an issue with two different PCs( Working from developer PC and not from DEV or UAT system, same tomcat application invoking the apigee end point) making requests to the same Apigee proxy endpoint:

https://<host>/v1/data-analytics/products/PII/TWPaletteCockpit?$filter=(ingredient eq '9127501').

One PC receives a 200 response, while the second PC receives a 408 response.

Observations from Apigee Debug Mode are enclosed.
I have attached screen shots of the debug mode also.
Even the debug session info is attached.

In case of 408 , it is not throwing the error from the proxy flow as request is parsed it throws the error.

I am puzzled as to why the same requests yield different responses. Specifically, I would like to understand the cause of the 408 response. Any insights would be greatly appreciated!

Request Header Working extracted from debug mode
accept application/json
accept-charset big5,big5-hkscs,cesu-8,euc-jp,euc-kr,gb18030,gb2312,gbk,ibm-thai,ibm00858,ibm01140,ibm01141,ibm01142,ibm01143,ibm01144,ibm01145,ibm01146,ibm01147,ibm01148,ibm01149,ibm037,ibm1026,ibm1047,ibm273,ibm277,ibm278,ibm280,ibm284,ibm285,ibm290,ibm297,ibm420,ibm424,ibm437,ibm500,ibm775,ibm850,ibm852,ibm855,ibm857,ibm860,ibm861,ibm862,ibm863,ibm864,ibm865,ibm866,ibm868,ibm869,ibm870,ibm871,ibm918,iso-2022-cn,iso-2022-jp,iso-2022-jp-2,iso-2022-kr,iso-8859-1,iso-8859-13,iso-8859-15,iso-8859-16,iso-8859-2,iso-8859-3,iso-8859-4,iso-8859-5,iso-8859-6,iso-8859-7,iso-8859-8,iso-8859-9,jis_x0201,jis_x0212-1990,koi8-r,koi8-u,shift_jis,tis-620,us-ascii,utf-16,utf-16be,utf-16le,utf-32,utf-32be,utf-32le,utf-8,windows-1250,windows-1251,windows-1252,windows-1253,windows-1254,windows-1255,windows-1256,windows-1257,windows-1258,windows-31j,x-big5-hkscs-2001,x-big5-solaris,x-euc-jp-linux,x-euc-tw,x-eucjp-open,x-ibm1006,x-ibm1025,x-ibm1046,x-ibm1097,x-ibm1098,x-ibm1112,x-ibm1122,x-ibm1123,x-ibm1124,x-ibm1129,x-ibm1166,x-ibm1364,x-ibm1381,x-ibm1383,x-ibm29626c,x-ibm300,x-ibm33722,x-ibm737,x-ibm833,x-ibm834,x-ibm856,x-ibm874,x-ibm875,x-ibm921,x-ibm922,x-ibm930,x-ibm933,x-ibm935,x-ibm937,x-ibm939,x-ibm942,x-ibm942c,x-ibm943,x-ibm943c,x-ibm948,x-ibm949,x-ibm949c,x-ibm950,x-ibm964,x-ibm970,x-iscii91,x-iso-2022-cn-cns,x-iso-2022-cn-gb,x-iso-8859-11,x-jis0208,x-jisautodetect,x-johab,x-macarabic,x-maccentraleurope,x-maccroatian,x-maccyrillic,x-macdingbat,x-macgreek,x-machebrew,x-maciceland,x-macroman,x-macromania,x-macsymbol,x-macthai,x-macturkish,x-macukraine,x-ms932_0213,x-ms950-hkscs,x-ms950-hkscs-xp,x-mswin-936,x-pck,x-sjis_0213,x-utf-16le-bom,x-utf-32be-bom,x-utf-32le-bom,x-windows-50220,x-windows-50221,x-windows-874,x-windows-949,x-windows-950,x-windows-iso2022jp
content-type text/plain;charset=ISO-8859-1
host api-gdc.uat.apps.uocp.givaudan.com
user-agent Java/11.0.15
x-api-key ba9LVxXX2nr78k2N4piKF7NtVJsZTcldkCwc457RU6HDUcAs
x-apigee-message-id 2efd0a15-6740-4682-949d-74c89f66966837649
x-apigee-tls-cipher TLS_AES_256_GCM_SHA384
x-apigee-tls-protocol TLSv1.3
x-apigee-tls-server-name api-gdc.uat.apps.uocp.givaudan.com
x-apigee-tracking-id be115a26-0c92-4626-8206-83b2aa8740c1
x-application APOLLO
x-envoy-attempt-count 1
x-envoy-expected-rq-timeout-ms 300000
x-forwarded-for 10.129.2.12
x-forwarded-proto https
x-request-id be115a26-0c92-4626-8206-83b2aa8740c1
x-timestamp 1746025278631

Request Content working
Method GET
URI /v1/data-analytics/products/PII/TWPaletteCockpit?%24filter=%28ingredient%20eq%20%279127501%27%29

Request Header not Working
accept application/json
accept-charset big5,big5-hkscs,cesu-8,euc-jp,euc-kr,gb18030,gb2312,gbk,ibm-thai,ibm00858,ibm01140,ibm01141,ibm01142,ibm01143,ibm01144,ibm01145,ibm01146,ibm01147,ibm01148,ibm01149,ibm037,ibm1026,ibm1047,ibm273,ibm277,ibm278,ibm280,ibm284,ibm285,ibm290,ibm297,ibm420,ibm424,ibm437,ibm500,ibm775,ibm850,ibm852,ibm855,ibm857,ibm860,ibm861,ibm862,ibm863,ibm864,ibm865,ibm866,ibm868,ibm869,ibm870,ibm871,ibm918,iso-2022-cn,iso-2022-jp,iso-2022-jp-2,iso-2022-kr,iso-8859-1,iso-8859-13,iso-8859-15,iso-8859-16,iso-8859-2,iso-8859-3,iso-8859-4,iso-8859-5,iso-8859-6,iso-8859-7,iso-8859-8,iso-8859-9,jis_x0201,jis_x0212-1990,koi8-r,koi8-u,shift_jis,tis-620,us-ascii,utf-16,utf-16be,utf-16le,utf-32,utf-32be,utf-32le,utf-8,windows-1250,windows-1251,windows-1252,windows-1253,windows-1254,windows-1255,windows-1256,windows-1257,windows-1258,windows-31j,x-big5-hkscs-2001,x-big5-solaris,x-euc-jp-linux,x-euc-tw,x-eucjp-open,x-ibm1006,x-ibm1025,x-ibm1046,x-ibm1097,x-ibm1098,x-ibm1112,x-ibm1122,x-ibm1123,x-ibm1124,x-ibm1166,x-ibm1364,x-ibm1381,x-ibm1383,x-ibm300,x-ibm33722,x-ibm737,x-ibm833,x-ibm834,x-ibm856,x-ibm874,x-ibm875,x-ibm921,x-ibm922,x-ibm930,x-ibm933,x-ibm935,x-ibm937,x-ibm939,x-ibm942,x-ibm942c,x-ibm943,x-ibm943c,x-ibm948,x-ibm949,x-ibm949c,x-ibm950,x-ibm964,x-ibm970,x-iscii91,x-iso-2022-cn-cns,x-iso-2022-cn-gb,x-iso-8859-11,x-jis0208,x-jisautodetect,x-johab,x-macarabic,x-maccentraleurope,x-maccroatian,x-maccyrillic,x-macdingbat,x-macgreek,x-machebrew,x-maciceland,x-macroman,x-macromania,x-macsymbol,x-macthai,x-macturkish,x-macukraine,x-ms932_0213,x-ms950-hkscs,x-ms950-hkscs-xp,x-mswin-936,x-pck,x-sjis_0213,x-utf-16le-bom,x-utf-32be-bom,x-utf-32le-bom,x-windows-50220,x-windows-50221,x-windows-874,x-windows-949,x-windows-950,x-windows-iso2022jp
content-length 10
content-type text/plain;charset=ISO-8859-1
corid 8737CB010AC2550431E72CBCDEEFF35B,1:1,1,0,,,AgAAATdIQgAAAAFGAAAAAQAAABFqYXZhLnV0aWwuSGFzaE1hcAAAAARIQgAAAAJGAAAAAgAAABBqYXZhLmxhbmcuU3RyaW5nAApUeG5UcmFjZUlkSEIAAAADRQAAAAIAJDg2QTYwREIzMEFDMjU1MDQzMUU3MkNCQzc2QkJFRjcxMjI2NEhCAAAABEUAAAACABNDYWxsZXIgQ29tcG9uZW50IElESEIAAAAFRQAAAAIAEENCMDExNDg2MkMyNjAwMDFIQgAAAAZFAAAAAgAPQ2FsbGVyVGltZXN0YW1wSEIAAAAHRQAAAAIADTE3NDYwMjUzMDI3ODVIQgAAAAhFAAAAAgARVXBzdHJlYW1HVUlEQ2FjaGVIQgAAAAlGAAAAAwAAABNqYXZhLnV0aWwuQXJyYXlMaXN0AAAAAA==
host api-gdc.uat.apps.uocp.givaudan.com
user-agent Java/11.0.3
x-api-key ba9LVxXX2nr78k2N4piKF7NtVJsZTcldkCwc457RU6HDUcAs
x-apigee-message-id 2efd0a15-6740-4682-949d-74c89f66966837650
x-apigee-tls-cipher TLS_AES_128_GCM_SHA256
x-apigee-tls-protocol TLSv1.3
x-apigee-tls-server-name api-gdc.uat.apps.uocp.givaudan.com
x-apigee-tracking-id 8711a7bc-dba6-433c-8386-2a3bde371bfc
x-application APOLLO
x-envoy-attempt-count 1
x-envoy-expected-rq-timeout-ms 300000
x-forwarded-for 10.128.2.6
x-forwarded-proto https
x-request-id 8711a7bc-dba6-433c-8386-2a3bde371bfc
x-timestamp 1746025302785

Request Content Not working

Method GET
URI /v1/data-analytics/products/PII/TWPaletteCockpit?%24filter=%28ingredient%20eq%20%279127501%27%29

Thanks,
Surekha