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Analytics big problem, not updating

Hello!

We have run into the problem that the traffic on analytics for healtcheck has dropped significantly 1 month ago.
Traffic has dropped by about half. Analytics do not show the reality that they should.
We restarted qpid server, since then analytics doesn't really want to work.
Any guesses what could have caused this problem? Where should we look?

Thank you very much!

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General comment..Migrate to latest version -https://docs.apigee.com/private-cloud/v4.51.00/update-apigee-edge-41906-45100 (It is immediate as there is no support)

AFAIK qpid-proton-c primarily for analytics components only.

Have seen such issues and you would need to provide some guidance to infra team during patching time.

Apigee application has a qpid-proton-c package installed.

Example:

Red hat Satellite sees the version your application installed, and considers it a needed update for a piece of software that is shipped as part of satellite.Machine does not have the satellite-provided software installed, nor can it be installed, because it conflicts with the qpid-proton-c rpm installed by your application.This causes satellite to always say that your machine is missing a patch, and it is impossible to resolve the inconsistency.

Infra team should able to address via  /etc/yum.conf to exclude  to patch qpid-proton-c.

Would encourage to connect with support as it will be easy to look at the infra and triage as this needs additional data to assist here.

You may move old pgdata and re-run db_upgrade or few additional steps which support can guide.

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