Apigee Edge: Forbidden. You don't have permissions to access this resource.

[andrew2000]

Hi Team,

I'm not sure if this is the correct forum to post, but I am having permission issues in the Apigee Edge Portal.

Sometimes I can access the proxies but it is very inconsistent and I lose permission during my session. Deleting cookies and restarting the computer doesn't seem to resolve the issue.

Would you be able to look into my account: <PII removed by staff>

[AlexET · Accepted solution]

Hello @andrew2000, thanks for reaching out!

The error you are encountering may be related to permission or access control issues. You might find helpful to:

• Verify Developer Portal Permissions: Check if you have been granted access to the specific API product or resource you're trying to access within the developer portal.

• Validate API Key Permissions: Ensure you're using the correct API key associated with your developer account and that it has the appropriate permissions to access the desired API.

• Confirm Authentication: Verify you're using the correct authentication credentials (e.g., username, password, API key) for accessing the APIs.

• Review API Product Documentation: consult the API product documentation to understand any specific access control policies, rate limits or throttling caps.

For more detailed troubleshooting, you can take a look at these resources.

If the issue persists, please provide more details and the steps you have already taken, such will help us assist you more effectively. Thanks again for reaching out!