Apigee-udca pod going to Crashloopbackoff state

[haribabu1]

Hello All,

We are encountering an issue while installing the Apigee Runtime Hybrid. We have successfully installed the following components: Operator, Cassandra, Redis, Telemetry, and Ingress Manager. However, when attempting to install the Organization component, the pod enters a "CrashLoopBackOff" state.

We are currently unable to identify the root cause of the issue. I have attached the log file for your reference. Could someone kindly review it and provide guidance on where we might have gone wrong?

Thank you in advance for your assistance.

Best regards,
Haribabu

[maxmillion · Accepted solution]

Hi Haribabu,

There are multiple containers in the UDCA pod. Could you please provide the describe output and logs for the `apigee-udca` container?

$ kubectl -n apigee logs $UDCA_POD -c apigee-udca

if the `-c` flag is omitted, you will see the following output at the top:

Defaulted container "apigee-fluentd" out of: apigee-fluentd, apigee-udca, apigee-tls-readiness (init)

[hungdv-007]

Hi Maxmillion,

I have a similar issue, but I don't see any guidance on how to address it. Can you provide documentation or a link to the instructions?

[maxmillion]

hi @hungdv-007 , please check if https://www.googlecloudcommunity.com/gc/Apigee/Apigee-udca-pod-going-to-Crashloopbackoff-state/m-p/8...works for you.

[hungdv-007]

I really appreciate you. I was able to get past this step, and I will continue with the installation. If I need support, I will reach out to you and our community.

[haribabu1]

Hi @maxmillion ,

Thank you for the response.

I am attaching the logs 

Could you assist me by reviewing the logs to resolve the issue.

Thank you in advance!

Regards,

Haribabu

[maxmillion]

Thanks @haribabu1 . I've created b/381266896 for internal tracking and I've looped in a UDCA subject matter expert.

[maxmillion]

thanks for your patience. it appears that UDCA does not work with regional control plane (Apigee APIs). are you setting `contractProvider` in your overrides.yaml? what value are you using? please try removing it/setting to the default and reinstalling your organization chart.

[haribabu1]

Thank you @maxmillion, for bringing this issue to the attention of the subject matter experts.

We look forward to your response.

Regards,

Haribabu