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I want to know if there is a password expiry for the on prem dev portal admin (drupal admin) account as well? And how do we reset the password for that account?
Thank you for your help. I managed to elevate role of another user to admin by using drush commands and resolved the access issue. I guess above command should also do the trick. All this is possible if you login to the portal box in your on prem setup.
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