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Error in deployment for environment test. The revision is deployed and traffic can flow, but flow may be impaired. Call timed out

Not applicable

Hi, I am new to Apigee Edge. I have just created the account and I am trying to deploy one of the two default API proxies weatherapi. I keep getting the error in the subject of this post. I have tried to deploy my own very simple API proxy but I get the same message. Note: right after creating the account a few days ago everything worked fine. It does not work since Friday I think. I am evaluating Apigee against Layer7 Thanks

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Not applicable

This should be resolved, it was related to a infra glitch. Please let us know if you still see this issue. We are actively looking at it right now. We are monitoring if any of the the orgs are facing this issue.

Thank you.

Sincere apologies for the inconvenience caused

View solution in original post

Have similar from some time, restart of management-server and message-processor fix problem for ~300h

My version is 4.15.07.03 (Private Cloud) , each apigee component have on different host,

(on v4.15.04.03 problem exist too)

Error in UI during deploy:

Error in deployment for environment prod.

The revision is deployed, but traffic cannot flow. Call timed out; either server is down or server is not reachable.

/apigee4/var/log/apigee/management-server/logs/system.log:

2016-03-30 02:58:38,587 org:merck env:prod qtp1237989929-96102 INFO DISTRIBUTION - RemoteServicesDeploymentHandler.deploy() : RemoteServicesDeploymentHandler.deploy : Deployment request : DeployEvent{organization='merck', application='up-test', applicationRevision='1', deploymentSpec=basepath=/;env=prod;, deploymentID=null}

2016-03-30 02:58:48,645 org:merck env:prod qtp1237989929-96102 ERROR DISTRIBUTION - RemoteServicesDeploymentHandler.deployToServers() : RemoteServicesDeploymentHandler.deployToServers : Deployment exception for server with uuid 5de18053-0512-4230-9e32-add42c75bfd6 : cause = Call timed out

com.apigee.rpc.RPCException: Call timed out

at com.apigee.rpc.impl.AbstractCallerImpl.handleTimeout(AbstractCallerImpl.java:64) ~[rpc-1.0.0.jar:na]

at com.apigee.rpc.impl.RPCMachineImpl$OutgoingCall.handleTimeout(RPCMachineImpl.java:483) ~[rpc-1.0.0.jar:na]

at com.apigee.rpc.impl.RPCMachineImpl$OutgoingCall.access$000(RPCMachineImpl.java:402) ~[rpc-1.0.0.jar:na]

at com.apigee.rpc.impl.RPCMachineImpl$OutgoingCall$1.run(RPCMachineImpl.java:437) ~[rpc-1.0.0.jar:na]

at io.netty.util.HashedWheelTimer$HashedWheelTimeout.expire(HashedWheelTimer.java:532) ~[netty-all-4.0.0.CR1.jar:na]

at io.netty.util.HashedWheelTimer$Worker.notifyExpiredTimeouts(HashedWheelTimer.java:430) ~[netty-all-4.0.0.CR1.jar:na]

at io.netty.util.HashedWheelTimer$Worker.run(HashedWheelTimer.java:371) ~[netty-all-4.0.0.CR1.jar:na]

at java.lang.Thread.run(Thread.java:745) ~[na:1.7.0_80]

2016-03-30 02:58:48,797 org:merck env:prod qtp1237989929-96102 INFO DISTRIBUTION - RemoteServicesDeploymentHandler.deployToMPsAndRouters() : RemoteServicesDeploymentHandler.deployToMPsAndRouters() - MPs deployment success - deploying to routers

On message-processor:

$ check.sh

Check Processes:

----------------

message-processor (pid 11250) is running...

Check Services:

---------------

Message Processor:

UUID=5de18053-0512-4230-9e32-add42c75bfd6

==> 200

$ curl localhost:8082/v1/servers/self

{

"buildInfo" : {

"buildNumber" : "jenkins-4G_Release_Sanity-1194 ",

"buildTimestamp" : "1449109653537",

"rPMName" : "apigee-rpm-1.0.0.1194.8f421a2.1512030212-1507_01",

"releaseID" : "1507_01",

"sCMBranch" : "origin/OPDK_1507",

"sCMRevision" : "8f421a25aa6c8563a2641d0d5054face9787b627"

},

"externalHostName" : "localhost",

"externalIP" : "xx.xx.xx.xx",

"internalHostName" : "localhost",

"internalIP" : "xx.xx.xx.xx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "jmx.rmi.port",

"value" : "1101"

}, {

"name" : "http.port",

"value" : "8998"

}, {

"name" : "http.management.port",

"value" : "8082"

}, {

"name" : "started.at",

"value" : "1458121818267"

}, {

"name" : "http.ssl.flag",

"value" : "true"

}, {

"name" : "rpc.port",

"value" : "4528"

}, {

"name" : "Profile",

"value" : "MessageProcessor"

}, {

"name" : "up.time",

"value" : "333 hour(s) 56 minute(s) 14 second(s)"

}, {

"name" : "startup.time",

"value" : "2 minute(s) 25 second(s)"

} ]

},

"type" : [ "message-processor" ],

"uUID" : "5de18053-0512-4230-9e32-add42c75bfd6"

}

On management-server

$ check.sh

Check Processes:

----------------

management-server (pid 14471) is running...

Check Services:

---------------

Management Server:

UUID=3c6f5716-d359-4663-953c-c7b85a93cce3

==> 200

Check Registrations:

--------------------

Enter Apigee Edge admin password:

(...)

Next check pod gateway.

--> curl -X GET http://localhost:8080/v1/servers?pod=gateway [...]

[ {

"internalIP" : "xxx.xxx.xxx.xxx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ ]

},

"type" : [ "dc-datastore", "cache-datastore", "keyvaluemap-datastore", "kms-datastore", "counter-datastore" ],

"uUID" : "c6d1c0d2-ffa5-4ffe-b950-9b06b75e41eb"

}, {

"externalHostName" : "localhost",

"externalIP" : "xxx.xxx.xxx.xxx",

"internalHostName" : "localhost",

"internalIP" : "xxx.xxx.xxx.xxx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "started.at",

"value" : "1458121713116"

}, {

"name" : "startup.time",

"value" : "14 second(s)"

}, {

"name" : "Profile",

"value" : "Router-Netty"

}, {

"name" : "rpc.port",

"value" : "4527"

}, {

"name" : "http.management.port",

"value" : "8081"

}, {

"name" : "jmx.rmi.port",

"value" : "1100"

}, {

"name" : "up.time",

"value" : "333 hour(s) 54 minute(s) 50 second(s)"

} ]

},

"type" : [ "router" ],

"uUID" : "547ac4d4-8557-42dc-9409-8912833dad0a"

}, {

"internalIP" : "xxx.xxx.xxx.xxx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ ]

},

"type" : [ "dc-datastore", "cache-datastore", "keyvaluemap-datastore", "kms-datastore", "counter-datastore" ],

"uUID" : "a55c0c41-e337-4963-ab2e-ce5ac24c05b6"

}, {

"internalIP" : "xxx.xxx.xxx.xxx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ ]

},

"type" : [ "dc-datastore", "cache-datastore", "keyvaluemap-datastore", "kms-datastore", "counter-datastore" ],

"uUID" : "3b6939c9-2551-4537-a8ec-291a0c5ed434"

}, {

"externalHostName" : "localhost",

"externalIP" : "xxx.xxx.xxx.xxx",

"internalHostName" : "localhost",

"internalIP" : "xxx.xxx.xxx.xxx",

"isUp" : true,

"pod" : "gateway",

"reachable" : true,

"region" : "dc-1",

"tags" : {

"property" : [ {

"name" : "jmx.rmi.port",

"value" : "1101"

}, {

"name" : "http.port",

"value" : "8998"

}, {

"name" : "http.management.port",

"value" : "8082"

}, {

"name" : "started.at",

"value" : "1458121818267"

}, {

"name" : "http.ssl.flag",

"value" : "true"

}, {

"name" : "rpc.port",

"value" : "4528"

}, {

"name" : "Profile",

"value" : "MessageProcessor"

}, {

"name" : "startup.time",

"value" : "2 minute(s) 25 second(s)"

}, {

"name" : "up.time",

"value" : "333 hour(s) 53 minute(s) 5 second(s)"

} ]

},

"type" : [ "message-processor" ],

"uUID" : "5de18053-0512-4230-9e32-add42c75bfd6"

} ]

==> 200

(...)

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