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Error when trying to setup Two-factor authentication "Uh oh. Something went amiss.”.

Posted on 08-15-2017 06:53 PM
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Reply posted on --/--/---- --:-- AM

I am trying to setup 2FA on my mobile phone with Google Authenticator installed. After scanning the bar code and entering the the six-digit code from Google Authenticator into Edge UI https://login.apigee.com/mfaadd and clicking "Link your device" then after a few seconds I get error screen "Uh oh. Something went amiss.”. There is no information on cause of error. Any ideas on how to try and fix this?

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Posted on --/--/---- --:-- AM
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Reply posted on --/--/---- --:-- AM

I have finally got the 2FA working now. It only worked after do the following:

  • Reset apigee password
  • Reinstall Google Authenticator
  • Sync time in Google Authenticator->Settings->Time correction for codes->Sync now
    • This needed to be done before trying the F2A process
  • Then login to apigee and follow the F2A process
  • Then it worked ok

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