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Router restart error

Posted on 03-23-2025 02:14 AM
abdullah_m
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

Hello there, 
I'm trying to restart edge-router on my on-prem apigee installation, 


I ran the command 

 

 

 /opt/apigee/apigee-service/bin/apigee-service edge-router restart

 

 

and i get the status as running. after several seconds, the status become NOT RUNNING(DEAD). 

Here's the log stream : 

 

 

2025-03-23 11:57:56,801  main INFO  REGISTRATION - ZKServerRegistrationAdapter.storeServerRegistrationPath() : Registering the server uuid e7f4bc75-5d0a-43bb-b265-fb99a533a487 with region dc-1 and pod gateway information
2025-03-23 11:57:56,806  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : ServerRegistrationService
2025-03-23 11:57:56,806  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : ServerBindService has these dependencies [ [NameRegistration{name=ServerRegistrationService}] ]
2025-03-23 11:57:56,807  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : ServerBindService
2025-03-23 11:57:56,807  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : ConfigStoreService has these dependencies [ [NameRegistration{name=ServerBindService}, NameRegistration{name=RepositoryService}, NameRegistration{name=HttpClientService}, NameRegistration{name=ComponentConfigurationService}] ]
2025-03-23 11:57:56,813  main INFO  SERVICES.CONFIGSTORE - ConfigStoreClientService.start() : Starting ConfigStoreClientServiceImpl with setting configstoreEnabled: false
2025-03-23 11:57:56,814  main WARN  SERVICES.CONFIGSTORE - ConfigStoreClientService.start() : Cache configuration ignored
2025-03-23 11:57:56,818  main INFO  SERVICES.CONFIGSTORE - ConfigStoreClientService.start() : Start complete
2025-03-23 11:57:56,818  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : ConfigStoreService
2025-03-23 11:57:56,818  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : ServerBindObserverService has these dependencies [ [NameRegistration{name=ServerRegistrationService}] ]
2025-03-23 11:57:56,820  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : ServerBindObserverService
2025-03-23 11:57:56,820  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : ClusterService has these dependencies [ [NameRegistration{name=ServerRegistrationService}, NameRegistration{name=CommunicationService}, NameRegistration{name=ServerBindObserverService}, NameRegistration{name=ZooKeeperService}, NameRegistration{name=MetricsService}] ]
2025-03-23 11:57:56,823  main INFO  CLUSTER - ClusterServiceImpl.start() : Registering to join a cluster with servers of type router
2025-03-23 11:57:56,823  main INFO  CLUSTER - ClusterServiceImpl.start() : Registering to join a cluster with servers of type message-processor
2025-03-23 11:57:56,831  main INFO  ZOOKEEPER - ZooKeeperServiceImpl.registerPathWatcher() : attaching watcher on path /regions/dc-1/pods/gateway/types/router/{uuid}, async is true
2025-03-23 11:57:56,991  main INFO  ZOOKEEPER - ZooKeeperServiceImpl.registerPathWatcher() : attaching watcher on path /regions/dc-1/pods/gateway/bindings/servers/{uuid}/organizations/{org}/environments/{env}, async is true
2025-03-23 11:57:57,011  main INFO  ZOOKEEPER - ZooKeeperServiceImpl.registerPathWatcher() : attaching watcher on path /regions/dc-1/pods/gateway/bindings/orgs/{org}, async is true
2025-03-23 11:57:57,020  main INFO  ZOOKEEPER - ZooKeeperServiceImpl.registerPathWatcher() : attaching watcher on path /regions/dc-1/pods/gateway/bindings/orgenvs/{org}/environments/{env}, async is true
2025-03-23 11:57:57,048  main INFO  SERVER.BINDING - ServerBindServiceImpl.internalGetBindings() : Could not fetch bindings from cache for uuid f42b4c40-7ae0-457a-8538-c536569edbf3. Fetching from repo and adding to cache
2025-03-23 11:57:57,070  pool-6-thread-1 INFO  c.a.i.InputValidator - InputValidator.getEnforcementTimestamp() : checkmarx enforcement timestamp set to 0
2025-03-23 11:57:57,079  main INFO  ZOOKEEPER - ZooKeeperServiceImpl.registerPathWatcher() : attaching watcher on path /regions/dc-1/pods/gateway/types/message-processor/{uuid}, async is true
2025-03-23 11:57:57,102  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of f42b4c40-7ae0-457a-8538-c536569edbf3 is now HB_FAILED. handle = 10.21.11.80 at 1742720277102
2025-03-23 11:57:57,143  main INFO  SERVER.BINDING - ServerBindServiceImpl.internalGetBindings() : Could not fetch bindings from cache for uuid 3c3de726-01ab-42cf-9777-82b771f8a5ec. Fetching from repo and adding to cache
2025-03-23 11:57:57,146  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 3c3de726-01ab-42cf-9777-82b771f8a5ec is now HB_FAILED. handle = 10.21.11.80 at 1742720277146
2025-03-23 11:57:57,166  main INFO  SERVER.BINDING - ServerBindServiceImpl.internalGetBindings() : Could not fetch bindings from cache for uuid 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8. Fetching from repo and adding to cache
2025-03-23 11:57:57,168  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8 is now HB_FAILED. handle = 10.21.11.81 at 1742720277168
2025-03-23 11:57:57,217  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : ClusterService
2025-03-23 11:57:57,218  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : OrganizationService has these dependencies [ [NameRegistration{name=CommunicationService}, NameRegistration{name=RepositoryService}] ]
2025-03-23 11:57:57,218  main INFO  ORGANIZATIONS - OrganizationServiceImpl.start() : Starting OrganizationService w/ http client enabled = false
2025-03-23 11:57:57,223  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 3c3de726-01ab-42cf-9777-82b771f8a5ec is now CONNECTED. handle = 10.21.11.80 at 1742720277223
2025-03-23 11:57:57,224  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8 is now CONNECTED. handle = 10.21.11.81 at 1742720277224
2025-03-23 11:57:57,225  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of f42b4c40-7ae0-457a-8538-c536569edbf3 is now CONNECTED. handle = 10.21.11.80 at 1742720277225
2025-03-23 11:57:57,237  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : OrganizationService
2025-03-23 11:57:57,237  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : FeatureService has these dependencies [ [NameRegistration{name=OrganizationService}] ]
2025-03-23 11:57:57,249  main INFO  FeatureService - SystemDefaultConfiguration.setupXSLDoctypeFlag() : Allow XSL External entities system default is false. Trial mode is false.
2025-03-23 11:57:57,253  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Successfully started the service : FeatureService
2025-03-23 11:57:57,253  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : RuntimeConfigurationService has these dependencies [ [NameRegistration{name=ComponentConfigurationService}, NameRegistration{name=CommunicationService}, NameRegistration{name=LoadBalancingManagementService}, NameRegistration{name=LogService}, NameRegistration{name=ConfigStoreService}] ]
2025-03-23 11:57:57,254  main INFO  KERNEL.DEPLOYMENT - ServiceDeployer.getUndeployedRequirements() : LoadBalancingManagementService has these dependencies [ [NameRegistration{name=CommunicationService}, NameRegistration{name=ComponentConfigurationService}] ]
2025-03-23 11:57:57,260  main INFO  MESSAGING.RUNTIME - LoadBalancingManagementServiceImpl.initRelevantEventsSet() : Events supported by this server are [Organization, KeyStore, VirtualHost, Environment, ResourceReference, KeyStoreResource]
2025-03-23 11:57:57,268  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.initialize() : Initializing Nginx Adaptor
2025-03-23 11:57:57,273  main INFO  NGINX_ADAPTOR - Nginx.canWriteFile() : Testing if conf file /opt/nginx/conf.d/__apigee_____test_____testvh__.conf can be written
2025-03-23 11:57:57,274  main INFO  NGINX_ADAPTOR - Nginx.canWriteFile() : Testing if conf file /opt/nginx/conf.d/__apigee__-__test__-__testvh__.key can be written
2025-03-23 11:57:57,274  main INFO  NGINX_ADAPTOR - Nginx.canWriteFile() : Testing if conf file /opt/nginx/conf.d/__apigee__-__test__-__testvh__.cert can be written
2025-03-23 11:57:57,275  main INFO  NGINX_ADAPTOR - Nginx.canWriteFile() : Testing if conf file /opt/nginx/conf.d/__apigee__-__test__-__testvh__-client.pem can be written
2025-03-23 11:57:57,275  main INFO  NGINX_ADAPTOR - Nginx.isRunningAlready() : Finding status of Nginx on this machine using command /opt/nginx/scripts/apigee-nginx status
2025-03-23 11:57:57,301  main INFO  NGINX_ADAPTOR - Nginx.isRunningAlready() :  exit code of the command 3
2025-03-23 11:57:57,304  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.clearExistingConfigs() : Attempting to clear existing conf files at /opt/nginx/conf.d
2025-03-23 11:57:57,306  main WARN  NGINX_ADAPTOR - FileWriter$1.postVisitDirectory() : dir found under conf.d
2025-03-23 11:57:57,306  main WARN  NGINX_ADAPTOR - Nginx.checkConfig() : config testing with all files
2025-03-23 11:57:57,306  main INFO  NGINX_ADAPTOR - Nginx.checkConfig() : Testing config of Nginx on this machine using command [sh, -c, /opt/nginx/scripts/apigee-nginx configtest ]
2025-03-23 11:57:57,337  main INFO  NGINX_ADAPTOR - Nginx.checkConfig() :  exit code of the command [sh, -c, /opt/nginx/scripts/apigee-nginx configtest ] 0
2025-03-23 11:57:57,338  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.initialize() : Nginx config test passed
2025-03-23 11:57:57,338  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.initialize() : Nginx is not running trying to get service
2025-03-23 11:57:57,339  main INFO  NGINX_ADAPTOR - Nginx.start() : Trying to start Nginx using command /opt/nginx/scripts/apigee-nginx start
2025-03-23 11:57:59,881  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.initialize() : Unable to start Nginx
2025-03-23 11:57:59,883  main INFO  NGINX_ADAPTOR - Nginx.stop() : stopping Nginx using command /opt/nginx/scripts/apigee-nginx stop
2025-03-23 11:57:59,905  main INFO  NGINX_ADAPTOR - Nginx.stop() : Nginx stop complete
2025-03-23 11:57:59,906  main INFO  NGINX_ADAPTOR - NginxLoadBalancingAdaptor.initialize() : Initialized Nginx Adaptor status Failed
2025-03-23 11:57:59,907  main ERROR LOAD-BALANCER - LoadBalancingManagementServiceImpl.start() : Could not Initialize nginx adaptor
2025-03-23 11:57:59,912  main ERROR KERNEL.DEPLOYMENT - ServiceDeployer.startService() : ServiceDeployer.deploy() : Got a life cycle exception while starting service [LoadBalancingManagementService, Unable to initialize load balancing adaptor] : {}
com.apigee.kernel.exceptions.spi.UncheckedException: Unable to initialize load balancing adaptor
        at com.apigee.lb.service.LoadBalancingManagementServiceImpl.start(LoadBalancingManagementServiceImpl.java:85)
        at com.apigee.kernel.service.deployment.ServiceDeployer.startService(ServiceDeployer.java:229)
        at com.apigee.kernel.service.deployment.ServiceDeployer.deploy(ServiceDeployer.java:77)
        at com.apigee.kernel.MicroKernel.deployAll(MicroKernel.java:233)
        at com.apigee.kernel.MicroKernel.start(MicroKernel.java:145)
        at com.apigee.kernel.MicroKernel.start(MicroKernel.java:140)
        at com.apigee.kernel.MicroKernel.main(MicroKernel.java:90)
2025-03-23 11:57:59,913  main ERROR KERNEL - MicroKernel.deployAll() : Error in deploying the deployment : LoadBalancingManagementService. Exception: {}
com.apigee.kernel.exceptions.spi.UncheckedException: Unable to initialize load balancing adaptor
        at com.apigee.lb.service.LoadBalancingManagementServiceImpl.start(LoadBalancingManagementServiceImpl.java:85)
        at com.apigee.kernel.service.deployment.ServiceDeployer.startService(ServiceDeployer.java:229)
        at com.apigee.kernel.service.deployment.ServiceDeployer.deploy(ServiceDeployer.java:77)
        at com.apigee.kernel.MicroKernel.deployAll(MicroKernel.java:233)
        at com.apigee.kernel.MicroKernel.start(MicroKernel.java:145)
        at com.apigee.kernel.MicroKernel.start(MicroKernel.java:140)
        at com.apigee.kernel.MicroKernel.main(MicroKernel.java:90)
2025-03-23 11:57:59,914  Thread-1 INFO  KERNEL - ShutdownHook.run() : ShutdownHook.run : System shutdown in progress...
2025-03-23 11:57:59,916  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : ServerBindService
2025-03-23 11:57:59,916  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : ServerRegistrationService
2025-03-23 11:57:59,917  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : RepositoryService
2025-03-23 11:57:59,918  Curator-Framework-0 INFO  o.a.c.f.i.CuratorFrameworkImpl - CuratorFrameworkImpl.backgroundOperationsLoop() : backgroundOperationsLoop exiting
2025-03-23 11:57:59,923  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : ZooKeeperService
2025-03-23 11:57:59,923  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : MachineKeyService
2025-03-23 11:57:59,924  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : EventService
2025-03-23 11:57:59,931  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of f42b4c40-7ae0-457a-8538-c536569edbf3 is now DISCONNECTED. handle = 10.21.11.80 at 1742720279931
2025-03-23 11:57:59,933  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 3c3de726-01ab-42cf-9777-82b771f8a5ec is now DISCONNECTED. handle = 10.21.11.80 at 1742720279933
2025-03-23 11:57:59,933  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8 is now DISCONNECTED. handle = 10.21.11.81 at 1742720279933
2025-03-23 11:57:59,938  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of f42b4c40-7ae0-457a-8538-c536569edbf3 is now HB_FAILED. handle = 10.21.11.80 at 1742720279938
2025-03-23 11:57:59,940  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8 is now HB_FAILED. handle = 10.21.11.81 at 1742720279940
2025-03-23 11:57:59,940  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of f42b4c40-7ae0-457a-8538-c536569edbf3 is now CONNECTED. handle = 10.21.11.80 at 1742720279940
2025-03-23 11:57:59,942  RPCClientClientProtocolChildGroup-RPC-0 INFO  CLUSTER - ServerState.setState() : State of 8a9c6976-4d31-47f0-ac15-2c94d67b7ed8 is now CONNECTED. handle = 10.21.11.81 at 1742720279942
2025-03-23 11:58:00,939  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : CommunicationService
2025-03-23 11:58:00,940  Thread-1 INFO  KERNEL.DEPLOYMENT - ServiceDeployer.stopService() : ServiceDeployer.unDeploy() : Successfully stopped the service : WebService

 

 

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