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While making a api request in developer portal i am getting an internal error has occured,WHY?

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While requesting my Api from dev protal with necessary required parameters and then while i am sending the reqest the response i get is "internal error has occurred ".why?

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Dear @Karthiknayak,

The error could've occurred for various reasons. You need to check what is the possible cause for that and see if it can be fixed. I would suggest you to do the following:

  1. From the DevPortal menu options, go to Report -> Recent log messages and see if you can find any error details for the API request made by you.
  2. If you do see anything, then see if you can fix that issue.
  3. If you don't see any error, then do the following:
    • Get on to your smartdocs org in Edge UI
    • Select the smartdocs API
    • Go to Trace Tab and start the trace
    • Run the API call from DevPortal and see if you can get the trace for the API request and find more information.
  4. If you don't get the trace information for the API request, then you can check on your router configured for smartdocs org as follows:
  • Run the API call as follows:
  • curl -v http://<IP address of your Router>:59002/smartdocs/v1/sendrequest?targeturl=<URL of your actual API request>
  • If you get any errors, then check if the router is listening on port 59002.

Thanks,

Amar

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