Dear
@Karthiknayak,
The error could've occurred for various reasons. You need to check what is the possible cause for that and see if it can be fixed. I would suggest you to do the following:
- From the DevPortal menu options, go to Report -> Recent log messages and see if you can find any error details for the API request made by you.
- If you do see anything, then see if you can fix that issue.
- If you don't see any error, then do the following:
- Get on to your smartdocs org in Edge UI
- Select the smartdocs API
- Go to Trace Tab and start the trace
- Run the API call from DevPortal and see if you can get the trace for the API request and find more information.
-
If you don't get the trace information for the API request, then you can check on your router configured for smartdocs org as follows:
- Run the API call as follows:
- curl -v http://<IP address of your Router>:59002/smartdocs/v1/sendrequest?targeturl=<URL of your actual API request>
- If you get any errors, then check if the router is listening on port 59002.
Thanks,
Amar