Adding data in the body of an email

[David_Surrao]

When I try and send data in the body of an email it only displays the data for one data element when I try and add more than one data element it shows up as text labels, no data shows up in the email. Can someone help?

[Steve]

I can’t make sense of your concern. Can you provide a screenshot showing the problem?

[David_Surrao]

Hi Steve, thank you for your prompt response I appreciate that. When I configure the email I would like to include data in the body of the email.

But it is only display the labels and not the data.

[David_Surrao]

This is what appears in the email, just labels no data.

[JuneCorpuz]

Put << before each [, and >> after each ]

[Steve]

As @June_Corpuz notes, your column references should be enclosed in << and >>. The Body is treated as a template.

[David_Surrao]

Thank you both. I tried as suggested and get an error.

[Steve]

Oh! Oops! I though this was a workflow, but it’s not, it’s an email action! Yeah, that’s not a template.

You’ll need to enter a valid expression that produces the complete message body as a single value.

[David_Surrao]

Ok thank you, I will look to see if I can do that. Would workflow be a better approach to sending this type of email?

[Steve]

In general, workflow is better for longer, more-detailed messages. The downside of workflow is the user cannot edit the message before it’s sent.