Bug with NFC fields

gefaila · 04-21-2022 07:21 AM

We have NFC tags coded with an Appsheet URL that creates a new record, and fills the "NFC" field with a unique serial number.

The NFC tag is coded with the following URL

https://www.appsheet.com/start/6795d7f6-69ee-4f8b-97f3-b84d4af907be#table=Deceased&page=form&default...
This works perfectly on my Android phone.
It starts the App, opens a new record, and fills the NFC field with the contents "LBBC_123123"

If I save it all is well, the record is created correctly....

Here's the BUG....

If I now click on the (+) button to add another field, the NFC field is *MISSING*

I've tried this with different tables, different NFC settings (visibility, require, edit, etc).
Nothing works.

However, if you close Appsheet using the Android OS ....

and restart the App, the NFC field comes back!

Surely that's a bug.
It's going to confuse the hell out of our users (if we ever go for Appsheet)

SkrOYC

Post an screenshot of your column's config. The one that's use to scan nfc

gefaila

Now I can reproduce it (see above)

scott192

Could it be perhaps that the Deeplink URL you have constructed is going to a different View than the one you are going to via the usual app interface?

gefaila

I don't think so. I used the deep link both times.
It gave different results with the same link.

gefaila

I've spent some time investigating this and have set out how one can duplicate the behaviour
The app is now public and is here
The bug only exhibits on the mobile app (because it's related to NFC)

Scenario: I have two NFC tags which need associating in a form.

NFC_1 has a link in it NFC_1 url
NFC_2 just has a code on it like 4567654 to be entered into the form at a later date

Desired Behaviour

User scans NFC_1
Data is entered into the form
User saves form
User re-opens record
User clicks the NFC symbol to scan NFC_2 into another field
User saves form

Actual Behaviour

User scans NFC_1
Data is entered into the form
User saves form
User re-opens record

NFC symbol is now *missing* from *all* NFC fields.
Users cannot now scan NFC tags into fields

Workaround

Terminate the App from Android interface
Run the App again
Open the record to be edited
NFC Symbol is now restored to near the NFC fields

I've tried this on

Android 9. Sony XZ1 Compact
Android 10. Samsung A41

They both behave the same.

Steve

Please engage Support for help with. I suspect a developer will need to be involved.