Button from related tables don't show for some users

I'm facing a problem that has no logic and I count with your help to solve it!!
In this print shared here we have this button "Adicionar", that is generated by a relation with another table, the problem is that some users see it and some don't!!
Anyone here already faced it?? Maybe the relation between the tables have something wrong... I really don't know and will really apprecciate if some of you could help me.

Thank's in advance!!

 

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The problem user was on a desktop?  You probably didn't know but that is important info to have upfront as desktop version of the app runs in the browser and not in a mobile app container like on mobile devices.

For future reference, the first thing to try on a desktop is to refresh the browser page.  If that doesn't work then clear the browser cache on that machine.

Probably more likely is that there was a cached version of the app that for some reason wasn't getting updated and all the user needed to do was to clear app related data.

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