Solved: Re: Buttons not showing on IOS

DHF · 01-23-2025 02:25 PM

Hi,

I have a home button on my app both as the first icon and also in the menu options and this button seems to have disappeared on the mobile version of the app for IOS users.

I've tried to delete the AppSheets app and redownload it again from Play Store but this doesn't help as the button still doesn't appear.

DHF

I wanted to provide an update regarding the recent issue with the home button visibility on users' devices.

Upon investigation, I discovered that a ShowIf Yes/No condition was inadvertently excluding some users. Specifically, users on iOS devices were being excluded due to this constraint, while the included users were on Android devices. I have since corrected the ShowIf condition, and all affected users should now be able to see the home button on their devices.

I apologize for the premature posting of the issue, which resulted from not thoroughly checking the ShowIf constraint initially.

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Steve

Please post screenshots showing the "button" present and absent.

DHF

Hey Steve,

This is in Android and as you can see, I have a home button on my primary
navigation.

[image: image.png]

Taking the same screenshot from an IOS device. The home button doesn't show.
[image: WhatsApp Image 2025-01-24 at 09.06.15_a85f1f2a.jpg]

This issue just popped up recently.

DHF

Hey Steve,

Thank you for replying to my post.

Here is a screenshot from an Android device. As you can see, I have a home button on my primary navigation bar.

Taking a similar screenshot from an IOS device. The home button doesn't show. and so users on an IOS device are unable to go back to the home view after clicking on one of the images.

This issue just popped up recently.

Steve

Please post a screenshot or -shots of the entire configuration of the Home view.

DHF

I wanted to provide an update regarding the recent issue with the home button visibility on users' devices.

Upon investigation, I discovered that a ShowIf Yes/No condition was inadvertently excluding some users. Specifically, users on iOS devices were being excluded due to this constraint, while the included users were on Android devices. I have since corrected the ShowIf condition, and all affected users should now be able to see the home button on their devices.

I apologize for the premature posting of the issue, which resulted from not thoroughly checking the ShowIf constraint initially.

Steve

@DHF wrote:

I apologize for the premature posting of the issue, which resulted from not thoroughly checking the ShowIf constraint initially.

No need to apologize! Well done figuring it out!