Drawing Field Duplication across multiple records

[StuSovGrp]

in my app I have a drawing field and on some occasions, possibly when working offline, the app copies one of the drawings and replicates it to several other drawings on different rows of the table, thereby losing the original, correct drawing.    Has anyone else experienced this issue and found a fix for it?   it seems to happen when the device is working offline but i'm not 100% sure this is the cause.

[Suvrutt_Gurjar]

Recently @Jake_Naude also reported similar issue.

He has mentioned he has raised it with the support team. You may also wish to do the same.

Offline issues with drawing columns - Google Cloud Community

[StuSovGrp]

Yes, I've raised it with support, but also wanted to see if anyone here had solved it somehow.

[Jake_Naude]

Hi @StuSovGrp... We're having a similar issue and have logged a call but had no response yet... I'll pop back here if we find the answer... Cheers... 😉

[kersian]

Im having the same trouble, I have a drawing and in other part of the form I have a related table that enables other drawings, If I dont save the form before inputing more drawings it will duplicate all when saved.

[Steve]

Please contact AppSheet Support for help with this.

[StuSovGrp]

Hi, from what i can gather, this will affect all Appsheet users who work offline with the drawing field, in many cases for those who use the drawing field to collect signatures.   The design of the app doesn't matter as i created a very basic app just to test this issue and it still happened.   The only solution is to keep the device online and ensure it synchronises after every drawing added.

I've been waiting 4 weeks so far for a response from appsheet support, so you will need to find a way to minimise the issue until they get around to this one.