Duplicity with bot automation when creating a record in another table

[cquirozg]

Hi, need some help with some duplicity problems I've been having in my App.

When a new row is created in the table "Solicitud de contrato", a bot generates a certain amount of records in the table "Aprobaciones"

The problem is when I test it, it works perfectly without any duplicity, but when the user generate a new record (With the same account I use to test it) ists genereated twice:

Reviewing the bot monitor, the bot its triggered twice when this happends, but I can't replicate the error by my own:

Why this could be happening only when the user try the app? any guidance?

[cquirozg]

Found the problem by testing it with the user:

If the same account that creates the record is loged in 2 computers at the same time, and the desktop (Web browser) version is used to create the record, the bot will be triggered twice.

[NicoletteR]

Have you been able to figure out a way to prevent this? I am experiencing the same issue and I know my users are generally logged in on their desktop as well as on their tablet.

[cquirozg]

I haven't, the only solution was to use a unique account. If I get another solution i'll post it here.