Solved: Error syncing Appsheet with Smartsheet - Page 2

SmartsheetGuru · 04-11-2023 11:03 AM

Hi! Over the last 2 days users for some apps I manage have been getting errors when updating or adding data through Appsheet applications connected to Smartsheet. It usually works for me as a co-author of the app either in the editor or in the browser.

This is the error they are receiving:

"Error in SmartsheetProvider retry: Object reference not set to an instance of an object". Any hints or is this an issue with the Smartsheet API service and Appsheet not wanting to talk properly right now?

WillowMobileSys

@SmartsheetGuru wrote:

Object reference not set to an instance of an object

This part of the message is just a fancy way of saying that a value was null when it was expected to have a non-null value. It actually should NOT be a message that we App Creators see. So it makes me think there is something unexpected happening and it seems it's on Smartsheet side. Or at least not expected by Appsheet - e.g. Smartsheet side changes that AppSheet was prepared for.

I would raise this with AppSheet support since it does appear to have something to do with the AppSheet supplied integration with Smartsheet.

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