Error when syncing the application

[Nemeth]

Hello !

I have one user who gets a lot of errors when trying to sync his application. For context, he tried to sync his application in order to save his inputs (mostly files) and he may had a bad connection when he tried to sync his application as he was sharing connection with his phone.

I find this kind of error in Audit history.

Error:
"AuthorizationFramework.AppAccessDeniedException: Access denied.\r\n at Nirvana.Internal.InternalAPI.PerformOperation(Context context, Op op, Int32 userId, String appTemplateVersion, UpdateModeEnum requiredUpdateMode, RowOperation rowOperation)\r\n at Nirvana.Internal.InternalAPI.UpdateTableRow(Context context, Op op, Int32 userId, String appTemplateVersion)\r\n at AppApiHandler.UpdateTableRowHandler.UpdateTableRowInternal(IPerfCollector perfCollector, Context context, Op op, String appTemplateVersion, IQueryString queryString)"
Properties:
{
"TableName": "S_Document",
"tzOffset": "-60",
"apiLevel": "2",
"isPreview": "false",
"checkCache": "true",
"locale": "fr-FR",
"appTemplateVersion": "1.000893",
"localVersion": "1.000893",
"timestamp": "2023-01-11T13:20:34.839Z",
"requestStartTime": "2023-01-11T13:44:41.104Z",
"lastSyncTime": "2023-01-11T13:09:27.7836651Z",
"appStartTime": "2023-01-11T12:59:40.451Z",
"dataStamp": "2023-01-11T13:44:33.418Z",
"clientId": "8f618082-96fe-4266-8e80-a215a17ff36c",
"build": "fb3b39b6a13d66dc220f-1673256378189-7314d779",
"requestId": "62401989",
"AppTemplateVersion": "1.000893",
"RowSize": 113,
"AppTemplateName": "e88675bf-2e20-499d-97aa-d5939c9463e9",
"Operation": "Edit row",
"RecordType": "Stop",
"Errors": "Unable to update row in table 'Document'. → Access denied.",
"Exception": "AuthorizationFramework.AppAccessDeniedException: Access denied.\r\n at Nirvana.Internal.InternalAPI.PerformOperation(Context context, Op op, Int32 userId, String appTemplateVersion, UpdateModeEnum requiredUpdateMode, RowOperation rowOperation)\r\n at Nirvana.Internal.InternalAPI.UpdateTableRow(Context context, Op op, Int32 userId, String appTemplateVersion)\r\n at AppApiHandler.UpdateTableRowHandler.UpdateTableRowInternal(IPerfCollector perfCollector, Context context, Op op, String appTemplateVersion, IQueryString queryString)",
"ReturnedFromCache": false,
"Performance": "{\"Version\":1,\"Time\":\"00:00:00.0054249\",\"PerformanceTimingRoot\":{\"Mid\":154,\"Params\":{\"ParamList\":[{\"Pid\":13,\"Value\":\"S_Document\"}]},\"Timer\":{\"Time\":\"00:00:00.0054249\",\"ElapsedTime\":\"00:00:00\"},\"Children\":[]},\"IsEmpty\":false,\"CategorizedTimings\":{},\"TableAttributionTimings\":{}}",
"Result": "Failure"
}

Can someone give me some clues on this error ? Is it a connection thing ?

It seems to tell that the update on table Document failed because of an access denied ?

[RemLab]

I've had the same issue also. Is this fixed?

[Maki]

My app is also logging the same error.
have you solved it?

1/12/2023 8:48:23 AM

Error:
"AuthorizationFramework.AppAccessDeniedException: Access denied.\r\n at Nirvana.Internal.InternalAPI.PerformOperation(Context context, Op op, Int32 userId, String appTemplateVersion, UpdateModeEnum requiredUpdateMode, RowOperation rowOperation)\r\n at Nirvana.Internal.InternalAPI.AddTableRow(Context context, Op op, Int32 userId, String appTemplateVersion)\r\n at AppApiHandler.AddTableRowHandler.AddTableRowInternal(IPerfCollector perfCollector, Context context, Op op, String appTemplateVersion, IQueryString queryString)"

[1minManager]

Looks to me like an authentication problem.  Make sure they are using the right email address to login

[RemLab]

They are. I believe it could be related to a session timeout or something of such. The main problem is not that this error happens, it's that there are no feedbacks to the front-end to notify the users that what he does is ignored... I have a full day of work of a user lost, gone....

[RohitGaur]

Hello Friends, Have you got the solution of this issue. I am also facing the exact same issue in my application from last few days.

Please let me know if any solution.

Thanks,

Rohit Gaur